Teams need to function well as a team in order to generate action and progress. It is important to take care of the good spirits and maintain enthusiasm of team members, especially if your group is composed of different cultures. The driving energies of a team are positive moods and emotions, and in particular trust between team members.
10 pieces of advice to be the best team member or leader
Here are some tips on behaviours and attitudes that add clarity and generate action and trust between team members:
- Make requests and proposals rather than complaining about the things that are not how you want them to be. Complaining alleviates tension for a moment but it solves nothing and generates no progress.
- Give positive feedback to other team members in public and negative feedback in a one-on-one setting. Remember that feedback is intended to help the other person understand how he/she is behaving and not for you to tell him/her what you think. Your view is only an opinion and not necessarily the truth about that person.
- Think about how you say things and not only about what you say. The right conversation in the wrong mood is the wrong conversation.
- Manage your emotions. Emotions are part of us and exist whether we like it or not, but we must consider how they affect other people. Try to frame requests and proposals in a positive way rather than insulting the other person.
- Accept that other people have an opinion different than your own and understand that ´your map of the world is not the world´. Varying opinions create a diversity of thought which generates better end results.
- Deliver your opinion in a way that is easily accepted by other members. And make sure you stay authentic!
- Show gratitude for the contributions of other team members, rather than complain about what they didn´t do. Most people tend to want to do their best, but sometimes they have work outside of what you can see and don´t have time to give more effort, even though they would like to.
- Be clear on what you can promise to deliver. Say ´no´ when you are not able to take on a task. A real ´no´ is better than a a ´yes´ that is not a real ´yes´.
- Accept that you and other board members make mistakes and learn from them, rather than finding out ´who´s guilty´. If people are not allowed to make mistakes they tend not to take risks or expose themselves – this does not move the organisation forward!
- Remember that we all listen differently and have different priorities. Pay attention to how other members listen and what they take out of conversations. It might not be the same as what you heard.
To create trust is important as it is the mood that makes us want to work together and supports people in taking risks and in being creative. This is especially important in these times of adverse economic conditions when we need to find new ways of doing things and sometimes to reinvent ourselves and our businesses.
By Susanna Lindblom – www.lindblomcoachingpartners.com